Frequently asked questions

You can book a tour directly on our website by selecting your preferred tour, choosing the date, and completing the payment process. You can also call us or email us for personalized assistance.

We accept payments via credit and debit cards (Visa, MasterCard, American Express), bank transfers, and digital platforms like PayPal.

The tour price includes transportation, a certified tour guide, entrance fees to the sites visited, and, in some cases, food or beverages, depending on the selected tour. Please check the description of each tour for more details.

In case of adverse weather conditions, we offer the option to reschedule the tour or a full refund, depending on your preference and availability.

Yes, we offer accessible options in many of our tours. Please inform us when booking so we can make the necessary arrangements to ensure a comfortable experience.

Absolutely! We can customize itineraries to fit your preferences and needs. Contact us to design your ideal experience.

You can cancel your tour up to 48 hours before the scheduled date for a full refund. Cancellations made less than 48 hours in advance are non-refundable.

Tipping is not mandatory but is appreciated as a way to thank our guides for their effort and dedication. This is entirely up to you.

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